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Customer Communication System: Key Features

Never miss an opportunity with our collaborative key features.

Response

Our system drives instant responses to your customers answering specific questions in real time. We focus on building qualified conversations.

Organisation

Whilst customer experience is key we also prioritise getting the house in order by establishing the next step to update relevant opportunities

Collaboration

Jump in real time with AI by your side. Interrupt and takeover, add to conversations and when you're done, simply allow the AI to continue

Centralisation System

Your communication channels all in one place. Bringing together SMS, Whatsapp, Email, Social Telephone and Marketplaces

Never Miss Another Opportunity

Discover our customer communication system

This is the header for the Shift AI page
This shows three different screens which demonstrate screenshots of conversations with customers
We meet with your team to discuss the integration of the system.
Step 1.

How It Works

collaborate.png
Shift automatically collects information on your vehicles from your website to train and prepare your AI assistant
Step 2.

How It Works

data-collection.png
Our system centralises leads in our system from your marketplaces before our AI kicks into action engaging conversations and follow ups with enquiries.
Step 3.

How It Works

chatbot.png
Conversations are stored with relevant opportunity updates and task creations ready for your sales teams to take action.
Step 4.

How It Works

car.png

Customer Communication System: Key Features

Never miss an opportunity with our collaborative key features.

Response

Our system drives instant responses to your customers answering specific questions in real time. We focus on building qualified conversations.

Organisation

Whilst customer experience is key we also prioritise getting the house in order by establishing the next step to update relevant opportunities

Collaboration

Jump in real time with AI by your side. Interrupt and takeover, add to conversations and when you're done, simply allow the AI to continue

Centralisation System

Your communication channels all in one place. Bringing together SMS, Whatsapp, Email, Social, Telephone and marketplaces.

Dedicated Support throughout

At Shift we remain on hand with dedicated account managers ready to assist and ensure your success using the system.

Customer support
Customer support
Customer support

Never Miss Another Opportunity

Discover our Customer Communication System

This is the header for the Shift AI page
This shows three different screens which demonstrate screenshots of conversations with customers
We meet with your team to discuss the integration of the system.
Step 1.
collaborate.png

How It Works

Shift automatically collects information on your vehicles from your website to train and prepare your AI assistant
Step 2.
data-collection.png

How It Works

Our system centralises leads in our system from your marketplaces before our AI kicks into action engaging conversations and follow ups with enquiries.
Step 3.
chatbot.png

How It Works

Conversations are stored with relevant opportunity updates and task creations ready for your sales teams to take action.
Step 4.
car.png

How It Works

Dedicated Support throughout

At Shift we remain on hand with dedicated account managers ready to assist and ensure your success using the system.

Customer support
Customer support
Customer support
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