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Clients & Franchises:
Empowering Dealer Conversations Through AI
1. Capture Lead Inquiries
First we start with the enquiry. At the point a customer submits a form whether that's through website, email, social ads, newsletter or any other channel the customer details are directed into the Shift system to begin the process.
2. Centralise Communication Channels
Once an enquiry is received, our system centralises all communication channels, identifies the customer’s preferred contact method, and organises details into a streamlined, user-friendly platform. From there, our AI assistant promptly reaches out to engage with the customer.
3. Analytics
Finally analyse your lead communication all in one place with custom analytics that allow you to analyse leads, calls, messages, tasks and bookings
Here to tell
See what the Shift network say!
"Working with Shift has been fantastic and a real benefit to Unity Leicester. For me, having greater visibility of lead progress is key and the icing on the cake is an AI receptionist that works 24/7!"
Tom Porter, Sales Manager, Unity Automotive Group.
“ The direction which Shift continues to head in is a testiment to the development in AI and it's great to see we are becoming more able to support dealer operations and customer demands”
Ben Archer, Shift
“Shift is continuing to drive the future of automotive communication with its smart AI features and assistive communication tool”
“Automotive AI is the future of communication and tools like Shift are paving the way for stronger customer experiences and increased sales percentages”
Our Services
We are leading Automotive communication through assisting our partners to engage more leads, faster and more effectively than ever before. Our services represent efficiency, communication and market understanding.
01
Centralised Communication
Our customer communication tool is revolutionising the way dealers communicate with leads, our system centralises all communication channels to bring a more efficient approach to lead management allowing sales teams to access all conversations right in one place.
02
AI Communication
Our AI assistant gives around the clock support to customers engaging upon them submitting enquiries and giving real time relevant information before routing them to the next step. Our AI system manages and responds to leads autonomously via multiple channels from SMS to Whatsapp & Email.
03
Call Routing
When a customer sends an enquiry within opening hours, Shift AI automatically triggers a phone call that connects them directly to the right sales exec — in under 60 seconds.
Our Results
50% Enquiry To Appointment
On average dealers using Shift AI see over 50% enquiry to appointments conversions
60 Seconds Response Time
On Average dealers using Shift respond to customers within 60 seconds
Out of Hours Bookings
More than 30% of dealer appointments booked outside of company hours.
Embark on a future of strong communication. Let's get started
Make The Shift
Empowering Dealer Conversations Through AI
1. Capture Lead Inquiries
First we start with the enquiry. At the point a customer submits a form whether that's through website, email, social ads, newsletter or any other channel the customer details are directed into the Shift system to begin the process.
2. Centralise Communication Channels
Once an enquiry is received, our system centralises all communication channels, identifies the customer’s preferred contact method, and organises details into a streamlined, user-friendly platform. From there, our AI assistant promptly reaches out to engage with the customer.
3. Increase Lead Success
3. Analytics
Finally analyse your lead communication all in one place with custom analytics that allow you to analyse leads, calls, messages, tasks and bookings
Empowering Dealer Conversations Through AI
Our Services
We are leading Automotive communication through assisting our partners to engage more leads, faster and more effectively than ever before. Our services represent efficiency, communication and market understanding.
01
Centralised Communication
Our customer communication tool is revolutionising the way dealers communicate with leads, our system centralises all communication channels to bring a more efficient approach to lead management allowing sales teams to access all conversations right in one place.
02
AI Communication
Our AI assistant gives around the clock support to customers engaging upon them submitting enquiries and giving real time relevant information before routing them to the next step. Our AI system manages and responds to leads autonomously via multiple channels from SMS to Whatsapp & Email.
03
Call Routing
When a customer sends an enquiry within opening hours, Shift AI automatically triggers a phone call that connects them directly to the right sales exec — in under 60 seconds.
Clients & Franchises: